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Between the Company TUDIO SYSTEMS (LLC), Imm 30 App 10 rue Moulay Abdelhafid- Hassan, Rabat, with the Social Capital of 10000 dhs, registered with the Register of Commerce, and Companies of Rabat under the number 99795, N ° Patent 25790947, represented by Mr Laanait Moize, as Manager, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the home page of the site or by phone at the numbers listed on the website www.tudiohost.com. Hereinafter “TUDIO SYSTEMS” or the “TUDIO SYSTEMS Company“.
On one hand,
And the natural person or legal entity proceeding to the purchase of products or services of the company TUDIO SYSTEMS, Below, “the Buyer”, or “the Client” On the other hand,
It was stated and agreed as follows:
TUDIO SYSTEMS is a provider of IT products and services exclusively for consumers, marketed through its websites (https://www.tudiohost.com, et https://my.tudio.co). The list and description of the goods and services offered by the Company may be consulted on the aforementioned sites.
Article 1: Purpose and General Provisions
These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of products and services offered by TUDIO SYSTEMS.
These General Conditions of Sale (GTC) apply to all sales of products and services, made through the websites of the company TUDIO SYSTEMS which are part of the Contract between the Buyer and TUDIO SYSTEMS. TUDIO SYSTEMS reserves the right to modify these at any time by publishing a new version on its website. The applicable GTC are those in force on the date of payment (or the first payment in case of multiple payments) of the order. These General Terms and Conditions are available on the Company’s website at the following address: www.ibncs.com/Conditions-generales.
The company TUDIO SYSTEMS also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Client declares that he has read all of these General Terms and Conditions of Sale and, where applicable, the Special Conditions of Sale relating to a service, and accept them without restriction or reservation. The Client acknowledges that they have received the necessary advice and information to ensure that the offer meets their needs. The Client declares to be able to contract legally under Moroccan law or validly represent the natural or legal person for whom they undertake. Unless proven otherwise, the information recorded by the TUDIO SYSTEMS Company constitutes proof of all transactions.
Article 2 : Price
The prices of the services sold through the Internet sites are indicated in Duty Free Dirhams and precisely determined on the product and service description pages. They are also indicated in Dirhams all taxes included (VAT + other possible taxes) on the order page of products and services.
The Company TUDIO SYSTEMS reserves the possibility to modify its prices at any time for the future. The telecommunication costs necessary to access the TUDIO SYSTEMS websites are the responsibility of the Client.
Article 3: Conclusion of the contract on line
The Client must follow a series of steps specific to each service offered by TUDIO SYSTEMS to be able to carry out their order. However, the steps described below are systematic: ➢Information on the essential characteristics of the service; ➢ Choice of the service, if necessary of its options and indication of the essential data of the Customer (identification, address …); ➢ Verification of the elements of the order and, if necessary, correction of errors. ➢ Acceptance of these General Terms of Sale. ➢ Followed instructions for payment, and payment of services. ➢ Activation of services.
The Client will then receive confirmation by email of the payment of the order, as well as an acknowledgment of receipt of the order. They will receive a PDF copy of these general conditions of sale. For the purposes of order fulfillment, the Client undertakes to provide its truthful identification.
STUDIO SYSTEMS reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 4 : Services
The essential characteristics of the services and their respective prices are made available to the buyer on the websites of TUDIO SYSTEMS. The client certifies that he has received a detailed description of the terms of payment, delivery and performance of the contract. TUDIO SYSTEMS undertakes to honor the Client’s order as stipulated when placing the order. Otherwise, TUDIO SYSTEMS informs the Client. This contractual information is presented in detail on the TUDIO SYSTEMS website. It is the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photographs of services offered for sale have no contractual value. The period of validity of the offer of the Products and services, and their prices is specified on the websites of TUDIO SYSTEMS, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of services. Unless otherwise specified, the rights granted hereunder are only to the natural or legal person signing the order (or the person holding the email address provided).
In accordance with the legal provisions regarding compliance and hidden defects, TUDIO SYSTEMS reimburses or exchanges services that do not correspond to the order. The refund can be requested by sending a complaint on the website via the contact form or directly from the customer account created in the name of the client.
Article 5 : Payment
Payment is due immediately upon order, including pre-order products and services. The Client may pay by credit card, bank check, bank transfer or cash and cash on the premises of TUDIO SYSTEMS.
Cards issued by banks domiciled outside of Morocco must be international credit cards (Mastercard or Visa). Secure online payment by credit card is made by our payment service providers CMI and Vantage Payment Systems via its PAYZONE service. The transmitted information is encrypted in the state of the art and can not be read during transport on the network. Once the payment has been initiated by the Client, the transaction is immediately debited after verifying the information. By giving their bank details at the time of the sale, the Client authorizes the Seller to debit their card with the amount relating to the price indicated. The Client confirms that they are the legal owner of the card to be debited and that they are legally entitled to use it.
In case of error, or inability to debit the card, the Sale is immediately terminated automatically and the order canceled.
Article 6: Obligations and Responsibilities of TUDIO SYSTEMS
TUDIO SYSTEMS undertakes to use all its means and to make every effort to provide a Quality Service in accordance with the practices of the profession and the state of the art. TUDIO SYSTEMS only answers for an obligation of means.
The responsibility of TUDIO SYSTEMS towards the client could be committed only for established facts which would be exclusively attributable to them.
Article 7: Commitment and Responsibility of the Client
The client acknowledges that TUDIO SYSTEMS may request their intervention, or intervene directly on a Service that would be the vector of an activity prejudicial to the Internet community, such as, but not limited to, the following activities: sending spam (sending mass and / or repeated unsolicited e-mails, to persons with whom the sender has never had contact and whose address has been received irregularly); so-called “phishing” activities, or other activities involving the theft of personal data; propagation of viruses, Trojan horses or other computer nuisances; use of the computer of a third party for illicit or illegal purposes (diversion, hacking, botnet …).
The client acknowledges that in the event of a dispute relating to a modification made or requested on a Service associated with their account, they will be solely responsible and must guarantee TUDIO SYSTEMS any detrimental consequences that may result, so that TUDIO SYSTEMS do not worry about this.
The client acknowledge having verified the adequacy of the service to their needs and having received from TUDIO SYSTEMS all the information and advice they needed to subscribe to this commitment knowingly. Thus, the choices made by the client during the order as well as possibly thereafter, remain under their full responsibility.
The Client are the full and exclusive owner of the passwords necessary to use their Service. TUDIO SYSTEMS disclaims all liability for any illegal or fraudulent use of passwords made available to the Client or generated by the Client themself. The provision of passwords is considered confidential. Any suspicion of a disclosure, intentional or not, of the passwords provided, engages the sole responsibility of the Client to the exclusion of that of TUDIO SYSTEMS.
The Client is fully responsible for the use of the TUDIO SYSTEMS Service. Any liability of TUDIO SYSTEMS, the Supervisory Authorities and the Registries is excluded in this regard.
In any event, the Client undertakes to indemnify, defend, guarantee and release TUDIO SYSTEMS from all liability, complaints, claims and actions of third parties in connection with the use of the services it manages with TUDIO SYSTEMS
The obligations stipulated in this article last after the termination of this contract, for any reason whatsoever, and result expressly from the contracts binding TUDIO SYSTEMS to the Supervisory Authorities and Registries.
Article 8: Claims
If necessary, the Buyer may submit any claim by contacting the company using the following coordinates Imm 30 App 10 rue Moulay Abdelhafid- Hassan, Rabat or send us an email via the contact form on the website of the company by bringing as much information as possible in order to process your claim.
Article 9: Intellectual property rights
Trademarks, domain names, products, software, images, videos, texts or more generally any object of intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is carried out through these GSC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
The provision of tools specific to the customer, or necessary for the use of the TUDIO SYSTEMS Service, does not imply in any case the transfer of any right of ownership or the grant of a license of TUDIO SYSTEMS or its partners for the benefit of the Client on these tools. The client has the sole right to use these specific tools in the strict framework of the use of the TUDIO SYSTEMS Service during the duration of this contract.
Article 10: Case of absolute necessity
The performance of the obligations of TUDIO SYSTEMS at the end of the present is suspended in case of occurrence of a fortuitous event or case of absolute necessity which would prevent the execution of it. Thus, TUDIO SYSTEMS will notify the client of the occurrence of such an event as soon as possible.
Article 11: nullity and modification of the contract
If one of the stipulations of the present contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parts. Any contractual modification is valid only after a written agreement signed by the parties.
Article 12: Protection of personal data
By adhering to these terms and conditions, you consent to us collecting and using personal data for the performance of this contract. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products and services published by TUDIO SYSTEMS and its partners. You can unsubscribe at any time. For instance, simply click on the link at the end of our emails or contact the controller (the Company).
We carry out on all our sites a follow-up of the frequentation. For this, we use tools such as Google analytics for example.
The information collected on the websites of TUDIO SYSTEMS is the subject of a treatment for customer management and are accessible and modifiable at any time by the customer by logging into his customer account.
The recipients of the data are Commercial and Support Services
According to the law n ° 09-08 promulgated by the Dahir 1-09-15 of February 18th, 2009, relative to the protection of the natural persons with regard to the treatment of the personal data (BO n ° 5714 of the 05/03 / 2009, the Client has the right to access and rectify information concerning them.They can exercise this right and obtain information about them from the TUDIO SYSTEMS support by email to the email addresses published on the websites or by mail addressed to: TUDIO SYSTEMS, Imm 30 App 10 rue Moulay Abdelhafid- Hassan, Rabat.
The client may also, for legitimate reasons, oppose that the data concerning them are processed.
The Client remains exclusively and fully responsible for the processing of personal data that they perform for their own account and undertakes, with respect to such data, to comply with all legal and regulatory requirements relating to computing , files and freedoms, and in particular to carry out all the necessary preliminary formalities with the National Commission for the Control of the Protection of Personal Data (CNDP).
Article 13: Applicable Law
All the clauses contained in these general conditions of sale, as well as all the operations of purchase and sale which are aimed at, will be subjected to the Moroccan law.